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Robinson David Estate Agents

WHO WE ARE

Our website address is: https://www.robinsondavid.com.
Company name: Robinson David.
Independent family run estate agency.
Registered address: 4 Dimore Close, Hardwicke, Gloucs, GL24QQ
Data Protection Officer: David Savill.
Email address: privacy@robinsondavid.com
Telephone number: +44 (0) 1453 490707
Robinson David acts in accordance with the Code of Conduct for Residential Buying Agents.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

FORMS & CONTRACTS

Name, Date of Birth, Gender, Address, Email Address, Telephone Number, Business Name, Job Title, Profession, Payment Information, Information about your Preferences, Requirements and Interests.

PERSONAL INFORMATION

As part of our estate agency service, we will need detailed information bout sellers property and buyers property requirements, as well as personal information such as identification.

We only keep this data throughout the property finding, property selling and property buying processes.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

When using our website, we use unidentifiable data in the form of cookies, so that we can keep our services accurate and optimised for our clients. This service optimising data can be shared with other companies, who have their own privacy policies:

  • Google: https://policies.google.com/privacy?hl=en-US
  • Bing: https://www.docracy.com/0fap0koedur/bing-com-privacy-policy-tos
  • Facebook: https://en-gb.facebook.com/policy.php
  • Instagram: https://privacy.commonsense.org/privacy-report/instagram
  • Twitter: https://twitter.com/en/privacy
  • Zoopla: https://www.zoopla.co.uk/privacy
  • Alto: https://www.altosoftware.co.uk/privacy-policy

WHO WE SHARE DATA WITH

To begin with, we share only unidentifiable data with third parties, such as estate agents, auction houses, off-market property sellers, which enables us to provide our service for our clients.

Later in the property finding process, once an offer of purchase is made by a client, identifiable information will be shared only with relevant third parties to the purchase.

Robinson David prides itself with its confidentiality promise.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

HOW LONG WE RETAIN YOUR DATA

For the length of any contract that you have with any of our offices, and/or as long as it takes for completion of a property sale, and/or until any fee has been cleared.

You will never be sent unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, where you will always have the opportunity to opt-out of any marketing.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You can request that we erase any personal data we hold about you at any time, subject to contract status. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHY WE USE PERSONAL DATA

  • Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
  • Personalising and tailoring our services for you.
  • Communicating with you. 
  • This may include responding to emails or calls from you.
  • Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking ”unsubscribe” or e-mailing privacy@robinsondavid.com)

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

ADDITIONAL INFORMATION

HOW YOUR DATA IS STORED

We store your data securely in the UK, which is protected by GDPR. We require that all relevant third parties, such as Estate Agents, Auction Houses and Off-Market Sellers, follow the same rules, however, have little control how relevant third parties store relevant data shared.

HOW TO CONTACT US ABOUT PRIVACY

Email Address: privacy@robinsondavid.com
Telephone number: +44 (0) 7719 746223
Postal Address: 4 Dimore Close, Hardwicke, Gloucs, GL24QQ

PRIVACY POLICY CHANGES

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.